When would the money be debited?
  Posted: Tue Mar 13, 2012 12:17 pm
Post subject: When would the money be debited? I paid my rent online on Saturday afternoon. But i've checked my bank account there and the money still hasn't been taken. I received a confirmation email from the council but i'm worried in case theres been some mistake and i havent actually paid my rent
 Should the money be taken out by now or will it take longer?_________________ 
 Posted: Tue Mar 13, 2012 1:20 pm
Post subject: Hi
Should have come out of your account on the next working day therefore Monday. I'd give the council a call as the email is probably automatic so if the bank has made an error they can say thats you responsibility therefore you fault the rent was not received. Terri xx _________________ 
 Posted: Tue Mar 13, 2012 1:47 pm
Post subject: Make sure you keep the name of the call centre operative along with the date and time of the call so you can refer to it at a later date if required.
Does you online account show a balance and also a balance available? It could be that it is still counted in your balance as not fully left the account yet but show as deducted in your balance available? Terri xx _________________
Posted: Tue Mar 13, 2012 2:24 pm
Post subject: My account balance says that i still have all my money there which is why i'm confused lol
its not a call centre i spoke to its my local housing office and she didnt tell me her name or anything but she read off the computer screen that it said i had paid my rent on the 12th and if i owed them money they would be quick enough to tell me. Its only when they owe us money that they keep it zipped x _________________
Posted: Tue Mar 13, 2012 2:53 pm
Post subject: Is it a direct debit or a standing order?
Depening on banks it could take 3 days to show in your account  I work in accounts and some banks still take ages to process...
I am sure it will be fine I bet its cleared tomorrow  _________________   Posted: Tue Mar 13, 2012 3:53 pm
Post subject: I would say it will clear in the morning which would be 3 days
when we do bank transfers some banks do 'faster payments' so it shows straight away and some take 3 days to show and clear from your account.
If its not gone out in the morning contact your bank as it will be 'hanging' somewhere! x _________________
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