Problems with AskBaby Chat?

Post new topic Reply to topic
Joonas
AskBaby Team
AskBaby Team
Joined: 17 Jun 2008
Posts: 381
Reply with quote Back to top
Posted: Fri Mar 13, 2009 9:54 am 
Post subject: Problems with AskBaby Chat?
If you are having trouble with the Chat... please post in this topic.

When you do - Could you please let us know exactly what happened and tell us a little "about yourself"
(and no, I dont mean your life story - just some information about your computer etc) Smile
e.g.
[1] What operating system do you use? (XP,Vista,OSX,Linux...)
[2] What browser do you use? (Internet Explorer, FireFox, Opera, Safari...)
[3] What version is your browser? (look under "help"->"about")
[4] Who is your internet service provider (BT, Sky, Virgin, AOL...)
[5] Describe the problem you are having with the chat.
[6] Does the chat give you an error message? If so, what is it?
[7] If you logged into the chat before the problems - approx how many people were using it?
[8] When you had a problem with the chat, was the rest of AskBaby website/forum affected?
[9] When was the last time you logged in into AskBaby by entering your username and password?
Joonas
AskBaby Team
AskBaby Team
Joined: 17 Jun 2008
Posts: 381
Reply with quote Back to top
Posted: Fri Mar 13, 2009 9:58 am 
Post subject: 50 Posts required
As you may be aware, the chat requires for the members to have 50 posts in the forum, before they can login into the chat.
We know that some people have had trouble logging in - although they have made well over 50 posts. This is not a common occurrance and has nothing to do with the chat itself - but with the way the forum counts the posts in some individual cases.

If you have trouble getting in because of this - and you have over 50 posts - please PM me, and I will fix it for you.
lilsmurf
AskBaby Legend
AskBaby Legend
Joined: 24 Nov 2008
Posts: 5509
Reply with quote Back to top
Posted: Fri Mar 13, 2009 8:23 pm 
Post subject: Re: Problems with AskBaby Chat?
Joonas wrote:
If you are having trouble with the Chat... please post in this topic.

When you do - Could you please let us know exactly what happened and tell us a little "about yourself"
(and no, I dont mean your life story - just some information about your computer etc) Smile
I actually think you said that as you knew i was going to post lol

e.g.
[1] What operating system do you use? (XP,Vista,OSX,Linux...)
xp pro
[2] What browser do you use? (Internet Explorer, FireFox, Opera, Safari...)
IE before, now firefox but have this problem with both
[3] What version is your browser? (look under "help"->"about")
Version 3.0.7
[4] Who is your internet service provider (BT, Sky, Virgin, AOL...)
Virginmedia
[5] Describe the problem you are having with the chat.
It freezes, no participents names show, I cannot see anyones text or them see mine...after a bit it just returns to normal, and I get told I left and came back.
[6] Does the chat give you an error message? If so, what is it?
None
[7] If you logged into the chat before the problems - approx how many people were using it?
This has happened to me with very few users in, and also alot of users in.
[8] When you had a problem with the chat, was the rest of AskBaby website/forum affected?
Yes, it's goes down and I get the FF cannot find this website screen
[9] When was the last time you logged in into AskBaby by entering your username and password?
Today

_________________

VickyAndJack
AskBaby Star
AskBaby Star
Joined: 06 Oct 2008
Posts: 2792
Reply with quote Back to top
Posted: Sun Mar 29, 2009 1:44 pm 
Post subject:
hello, for some reason everyone says idle in chat, any ideas???

this has only been happening since this morning

x
_________________


Joonas
AskBaby Team
AskBaby Team
Joined: 17 Jun 2008
Posts: 381
Reply with quote Back to top
Posted: Mon Mar 30, 2009 10:15 am 
Post subject:
(idle) problem fixed - thanks for letting us know
MummyAndPeppaPig
AskBaby Legend
AskBaby Legend
Joined: 01 Jan 2008
Posts: 17822
Reply with quote Back to top
Posted: Wed May 13, 2009 9:04 pm 
Post subject:
Chat broke tonight right in the middle of our quiz Crying or Very sad
Laughing

Erm I dont understand your questions in your first post Joonas but I do know it happened to every one if that helps????!!!!!
Embarassed Laughing
_________________
Doddsy
Moderator
Moderator
Joined: 09 May 2008
Posts: 5510
Reply with quote Back to top
Posted: Wed May 13, 2009 9:45 pm 
Post subject:
Go Norris!!!! Laughing xx
MummyAndPeppaPig
AskBaby Legend
AskBaby Legend
Joined: 01 Jan 2008
Posts: 17822
Reply with quote Back to top
Posted: Wed May 13, 2009 9:49 pm 
Post subject:
Lol Claire, I was heart broken!!!!!!!!!!!
_________________
Joonas
AskBaby Team
AskBaby Team
Joined: 17 Jun 2008
Posts: 381
Reply with quote Back to top
Posted: Thu May 14, 2009 8:39 am 
Post subject:
chat seems ok, and I have not changed anything.
sounds like a temporary problem on the server.
did anything happen to the website/forum at the same time?
MrsMummy
AskBaby Legend
AskBaby Legend
Joined: 12 Jun 2008
Posts: 9102
Reply with quote Back to top
Posted: Thu May 14, 2009 8:46 am 
Post subject:
some people got chucked off the forums and askbaby was very very slow
_________________
Joonas
AskBaby Team
AskBaby Team
Joined: 17 Jun 2008
Posts: 381
Reply with quote Back to top
Posted: Thu May 14, 2009 8:49 am 
Post subject:
archie sent me a PM which showed that the issue was a temporary problme with the database which has resolved by itself.
MrsMummy
AskBaby Legend
AskBaby Legend
Joined: 12 Jun 2008
Posts: 9102
Reply with quote Back to top
Posted: Thu May 14, 2009 9:05 am 
Post subject:
cool Very Happy
_________________
MummyAndPeppaPig
AskBaby Legend
AskBaby Legend
Joined: 01 Jan 2008
Posts: 17822
Reply with quote Back to top
Posted: Thu May 14, 2009 9:24 am 
Post subject:
Thanks Joonas, your a star Very Happy
_________________
KellyRH
AskBaby Legend
AskBaby Legend
Joined: 24 May 2008
Posts: 7999
Reply with quote Back to top
Posted: Mon Jan 11, 2010 8:54 pm 
Post subject:
chat keeps refreshing, or kicks me out completly and i can not go back in. its been doing it for weeks now and thought it was just a blip but its still doing it

p.s i have way over 50 posts Very Happy
_________________

EmzandFlick
AskBaby Star
AskBaby Star
Joined: 11 Nov 2008
Posts: 3735
Reply with quote Back to top
Posted: Thu Jul 28, 2011 6:31 am 
Post subject:
Advertising everywhere this one is Mad
_________________


Display posts from previous:   
Post new topic   Reply to topic    AskBaby Talk -> Site & Forum Feedback All times are GMT
Page 1 of 1

 
Jump to:  

Community

Popular