tax credits - i'm sooo confused !

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Bella83
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Posted: Fri Apr 09, 2010 1:34 pm 
Post subject: tax credits - i'm sooo confused !
ok so i'll give you a rough idea....

my step son moved in with us in jan so i phoned tax credits & told them - our payments we then got where 45 a week.

I left work so i called & told them - i heard nothing till today...i got a letter that stil states i am working & our payments will be around 20 a week Confused

i called them to query they said this is an award notice i will get a renewal pack soon which we are to fill in & send off then they will update the tax credits !

thing is...how can we go from around 45 to around 20 ?? do u see what i mean ? i'm really lost & confused as to how my payments have dropped when i was getting more when my step son moved in Rolling Eyes
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TwinkleMum
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Posted: Fri Apr 09, 2010 1:39 pm 
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Confused strange one....might just be a mistake on their behalf. I've never had any problems with tax credits even though I have changed my circumstances about 5 times Laughing hopefully it will get sorted fast for you and you should get any money due to you backdated x
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Bella83
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Posted: Fri Apr 09, 2010 1:42 pm 
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its just a pain ! i dont understand how its gone down so much !!

i just really dont need this now Sad
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xXleanne83Xx
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Posted: Fri Apr 09, 2010 1:43 pm 
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Bloody Tax credits!! its a joke they havent got a clue most of the time. Id ring up and ask.

we moved to Denmark in Jan so i let Tax credit know but as were still paying tax and ni in England were still intitaled to it. They sent me a letter asking to confirm details last week and it says i still work in England 15 hours a week!! What do they think i fly back everyday for work??? Jerks!

Hope you get it sorted.
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TwinkleMum
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Posted: Fri Apr 09, 2010 1:44 pm 
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call them again...and if you get the same answer just keep calling until you get someone that will tell you whats going on. Thats what I do Smile x
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Bella83
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Posted: Fri Apr 09, 2010 1:54 pm 
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i called them twice they just told me it will all be sorted properly once i get my renewal pack Rolling Eyes
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BandaPanda
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Posted: Fri Apr 09, 2010 2:34 pm 
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Was the 45 what you have always had? I know when they are 1 it goes down by half I think?
snoopy21
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Posted: Fri Apr 09, 2010 2:45 pm 
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Were you getting working tax credit and child tax credit?
maybe because you have stopped working you are no longer entitled to working tax credits. i know when I decided not to return to work my tax credits dropped by 50-60%.

Hopefully your claim will get reassessed quickly. They will backdate what you are owed anyway...
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KellyRH
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Posted: Fri Apr 09, 2010 4:31 pm 
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your not alone. Mine have been dropped too after i phoned to let them know we had changed child care providers which was higher then our child minder.

they said to be they didnt want to over pay me so they've dropped the payment and come april when i get the pack and can provide my income figure then they'll back date any money i'm owed.

thats what they told me
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Kell83
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Posted: Fri Apr 09, 2010 6:17 pm 
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It'll be the working tax element being cancelled.
When I was pregnant my hours were cut to 10 a week and my working tax credit was stopped, as soon as you work less than 16 hours you are no longer entitled to it.
You could look into income support? I think that's what they give instead of wtc.
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Bella83
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Posted: Fri Apr 09, 2010 8:45 pm 
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we werent enititled to working tax credits anyway only child tax credits !

i'll wait till i get my pack & sort it all out then - it does my head in ! lol
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